View source for Talkdesk

{{short description|Call center software company}}
{{notability|1=Companies|date=November 2024}}
{{Infobox company
| name = Talkdesk
| logo = Talkdesk Logo 2024.png
| type = [[Private company|Private]]
| industry = [[Software as a service]]
| predecessor =
| founded = 2011
| founders = Tiago Paiva and [[Cristina Fonseca]]
| fate =
| hq_location_city = [[San Francisco]], [[California]]
| hq_location_country = United States
| area_served =
| key_people = Tiago Paiva (CEO)
| products =
| owner = <!-- or: | owners = -->
| num_employees =
| parent =
| website = {{URL|https://talkdesk.com/}}
}}
'''Talkdesk''' is a [[software as a service]] company that provides [[Cloud computing|cloud]]-based [[Call centre|call center]] software. Based in [[San Francisco]], the company was founded in Portugal in 2011 by Tiago Paiva, who is the current [[Chief executive officer|CEO]], and [[Cristina Fonseca]].<ref name=":0">{{Cite web |last=Hall |first=Christine |date=2021-08-12 |title=Talkdesk’s valuation jumps to $10B with Series D for smart contact centers |url=https://techcrunch.com/2021/08/12/talkdesks-valuation-jumps-to-10b-with-series-d-for-smart-contact-centers/ |access-date=2024-11-23 |website=TechCrunch |language=en-US}}</ref><ref>{{Cite web |last=Sandler |first=Rachel |date=2018-07-24 |title=How this founder turned a hackathon project into a startup that's changing call centers |url=https://www.businessinsider.nl/talkdesk-tiago-paiva-hackathon-startup-call-centers-2018-7?international=true&r=US |access-date=2024-11-23 |website=Business Insider Nederland |language=nl-NL}}</ref>
In 2018, Talkdesk became the third company of Portuguese origin, after [[OutSystems]] and [[Farfetch]], to achieve [[Unicorn (finance)|unicorn status]], with its valuation rising to 1.25 billion dollars.<ref>{{Cite web |last=Su |first=Jeb |title=CEO Tech Talk: Talkdesk Achieved Unicorn Status By Building A Call Center In The Cloud |url=https://www.forbes.com/sites/jeanbaptiste/2018/11/10/ceo-tech-talk-talkdesk-achieved-unicorn-status-building-a-call-center-in-the-cloud/ |access-date=2024-11-23 |website=Forbes |language=en}}</ref><ref>{{Cite web |last=Villalobos |first=Luís |date=2018-10-03 |title=Há uma nova empresa "unicórnio" a falar português |url=https://www.publico.pt/2018/10/03/economia/noticia/ha-uma-nova-empresa-unicornio-a-falar-portugues-1846097 |access-date=2024-11-23 |website=PÚBLICO |language=pt}}</ref> By 2021, its valuation had increased to 10 billion dollars.<ref name=":0" />
== See also ==
* [[Software as a service]]
* [[List of unicorn startup companies]]
== References ==
<references />
== External links ==
* [https://www.talkdesk.com/ Official website]
[[Category:2011 establishments in Portugal]]
[[Category:Companies based in San Francisco]]
[[Category:Software companies based in California]]